We're Here to Help You Succeed
Have questions about our courses, need technical support, or want to partner with us? Our friendly team is ready to assist you. Reach out through any channel that's convenient for you.
We typically respond within 24 hours and are committed to providing you with the best possible experience. Whether you're a student, instructor, or institution, we're here to support your language learning journey.
Email Support
Get detailed help with account issues, course questions, or technical problems
Phone Support
Speak directly with our support team for immediate assistance
07428 229715
Response Time
We aim to respond to all inquiries within 24 hours
Monday - Friday, 9 AM - 6 PM GMT
How We Can Help
Course Information
Learn about our course offerings, curriculum details, instructor qualifications, and find the perfect course for your learning goals. Our team can help you choose the right path.
Technical Support
Experiencing issues with your account, payments, or platform features? Our technical support team is ready to troubleshoot and resolve any problems quickly.
Partnerships
Interested in partnering with us as an institution, instructor, or content creator? We'd love to discuss collaboration opportunities and how we can work together.
General Inquiries
Have questions about our platform, policies, or services? We're here to provide clear, helpful answers and guide you through your language learning journey.
Get in Touch
Have questions, feedback, or need help? We're here to assist you on your language learning journey.
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Contact Information
Reach out to us through any of these channels. We're here to help!
Phone Support
Speak directly with our support team
07428 229715
Office Address
Visit our headquarters
166 Worple Road, London SW20 8PR, United Kingdom
Business Hours
When we're available to help
Mon-Fri: 9AM-6PM EST
Frequently Asked Questions
Find quick answers to common questions about our platform and services.
How do I reset my password?
You can reset your password by clicking the "Forgot Password" link on the login page. We'll send you an email with instructions to create a new password.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your current billing period.
Do you offer refunds?
Refunds may be considered on a case-by-case basis within the first 30 days of purchase. Please contact our support team to discuss your situation. All sales are final unless required by applicable law.
How do I access offline courses?
You can download courses for offline viewing from the course page. Look for the download icon next to each lesson or module.