Privacy Policy
Last Updated: June 3, 2026
Introduction
At FluentShip, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning platform.
By using FluentShip, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.
Information We Collect
Personal Information
- Name, email address, and contact information
- Account credentials and authentication data
- Profile information and preferences
- Payment and billing information
Learning Data
- Course enrollment and progress information
- Test scores and achievements
- Learning preferences and goals
- Interaction data with course content
Technical Information
- Device information and IP addresses
- Browser type and version
- Usage patterns and analytics data
- Cookies and tracking technologies
How We Use Your Information
- To provide, maintain, and improve our services
- To personalize your learning experience
- To process payments and transactions
- To communicate with you about your account and services
- To send you educational content and updates (with your consent)
- To analyze usage patterns and improve our platform
- To detect and prevent fraud or abuse
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Note: While we strive to protect your information, we cannot guarantee absolute security. Please use strong passwords and do not share your account credentials.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- • Access:Request a copy of your personal data
- • Rectification:Correct inaccurate or incomplete data
- • Erasure:Request deletion of your personal data
- • Portability:Export your data in a machine-readable format
- • Objection:Object to processing of your personal data
To exercise these rights, please contact us through your account settings or via email.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
For more information about how we use cookies, please review our Cookie Policy in your account settings.
Third-Party Services
Our platform may integrate with third-party services for payment processing, analytics, and other functionality. These services have their own privacy policies governing the collection and use of your information.
We encourage you to review the privacy policies of any third-party services you use through our platform.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Account Settings: You can manage your privacy preferences in your account settings under the Privacy & Data section.
This Privacy Policy is effective as of the date listed above and applies to all users of FluentShip services.